Lido is hiring a Tech Support Specialist to support users of its leading DeFi staking platform. This is a fully remote role open worldwide.
What You’ll Do
- Provide timely, high-quality technical support to users
- Prioritize and resolve issues while coordinating with internal teams and vendors
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Analyze support data to improve processes and user experience
What We’re Looking For
- Strong communication and prioritization skills
- Organized, collaborative, and eager to learn
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Comfortable working in a fast-paced, remote environment
Why Join Lido
- Competitive salary, healthcare benefits, and generous PTO
- Flexible work hours and remote-first culture
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Inclusive team with clear growth and development opportunities
Help power the future of decentralized staking; globally, remotely, together.