About Moniepoint
Moniepoint Inc. is Africa’s all-in-one financial ecosystem, offering seamless solutions for payments, banking, credit, and business management.
- Processed over $182 billion in 2023
- Nigeria’s largest merchant acquirer
- Mission: Financial happiness for everyone, everywhere
Job Title
- Data Entry Officer
- Reports To: Lead, Onboarding
- Location: Lagos, Nigeria (Hybrid)
Job Purpose
The Data Entry Officer will be responsible for accurately entering and maintaining customer accounts, product catalogues, inventory records, and pricing data within the Moniebook platform.
You will collaborate closely with onboarding and account teams to ensure data is clean, complete, and ready—supporting smooth onboarding, accurate reporting, and an excellent customer experience.
Key Responsibilities
Data Entry & Record Management
- Input and update merchant data (products, SKUs, pricing, inventory, customer profiles)
- Process bulk uploads (Excel/CSV) with high accuracy
- Maintain consistent data standards and naming conventions
Onboarding Data Support
- Prepare merchant accounts prior to onboarding
- Review submitted templates for errors or missing data
- Assist with catalogue setup, tax configurations, and payment settings
Data Validation & Quality Assurance
- Identify and correct errors, duplicates, and outdated records
- Cross-check data across CRM systems, POS tools, and spreadsheets
- Report and escalate inconsistencies
Process & Documentation
- Maintain logs of data entries, imports, and corrections
- Document recurring issues and solutions
- Recommend improvements to workflows
Cross-Functional Collaboration
- Support onboarding, account, and support teams with data requests
- Coordinate with teams to resolve missing or incomplete data quickly
Qualifications
Required
- 1–3 years’ experience in data entry or data operations (fintech/SaaS preferred)
- Strong attention to detail and accuracy
- Proficiency in Excel or Google Sheets (e.g., VLOOKUP/XLOOKUP, formulas)
- Familiarity with CRM or POS tools
- Strong organisational and multitasking abilities
Preferred
- Experience with CSV imports and data migration
- Knowledge of retail or inventory systems
- Experience supporting onboarding or customer success teams
- Must be based in Lekki, Ikeja, or Ajah
About You
- Highly detail-oriented
- Process-driven and proactive
- Strong team player
- Able to work under pressure without compromising accuracy
- Tech-savvy and efficiency-focused
What Success Looks Like
- 99%+ data accuracy
- Zero onboarding delays due to data issues
- SLA compliance across all tasks
- Backlog maintained below 5%
- 4.5+ internal team rating
What You’ll Get
- Supportive, people-first culture
- Continuous learning and development
- Competitive salary + pension + health insurance
- Annual bonus and additional benefits
Hiring Process
- Recruiter screening
- Hiring team interview
- Executive interview