Customer Service Representative and Personal Assistant at Grado Konnects
At Grado Konnects, we specialize in transforming ideas into actionable strategies that drive growth for individuals and businesses alike. Our unique approach ensures that you receive tailored guidance with a focus on professional development and success.
Personal Assistant
- Location: Mainland, Lagos
- Job Type: Full-time
- Salary Range: N100,000 – N150,000 / Month
- Closing Date: 23rd March, 2026
Job Summary
- The Personal Assistant provides high-level administrative and organizational support to a senior executive. This role requires discretion, strong communication skills and the ability to manage multiple tasks efficiently.
Key Responsibilities
- Manage executive calendars, appointments, and meetings
- Handle phone calls, emails, and correspondence
- Prepare reports, presentations, and meeting minutes
- Coordinate travel arrangements and itineraries
- Organize files, documents, and records
- Assist with project coordination and follow-ups
- Maintain confidentiality of sensitive information
- Liaise with internal staff and external stakeholders
Requirements
- Bachelor’s Degree or HND in Business Administration or related field
- 1–2 years of experience as a Personal Assistant or similar role
- Proficiency in Microsoft Office (Word, Excel, PowerPoint)
- Excellent verbal and written communication skills
- Strong organizational and time management skills
- Ability to multitask and work under pressure
Skills & Competencies:
- Attention to detail
- Professionalism and integrity
- Problem-solving skills
- Discretion and confidentiality
- Strong interpersonal skills.
Salary Range: N100,000 – N150,000 / Month
Method of Application
Interested and qualified candidates should send their  updated CV to: gradokonnects@gmail.com using “Personal Assistant” as subject of the mail.
Customer Service Representative
- Location: Mainland, Lagos
- Job Type: Full-time
- Salary Range: N120,000 – N200,000 / Month (depending on experience)
- Closing Date: 16th March, 2026
Job Summary
- We are seeking a professional and customer-focused Customer Service Representative to serve as the first point of contact for clients in our Lagos corporate office.
- The ideal candidate will handle inquiries, resolve complaints, and maintain strong client relationships while upholding the company’s standards of excellence.
Key Responsibilities
- Respond promptly to client inquiries via phone, email, and official communication channels
- Provide accurate information about company products, services, and policies
- Handle and resolve customer complaints professionally
- Escalate complex issues to the appropriate department when necessary
- Maintain proper documentation of client interactions using CRM systems
- Prepare weekly/monthly customer service reports
- Follow up with clients to ensure satisfaction and retention
- Support administrative and operational tasks when required
Requirements
- Candidates should possess an OND / HND / Bachelor’s Degree in Business Administration, Mass communication, Marketing, or related field
- 1–3 years of experience in a corporate customer service role
- Excellent verbal and written communication skills
- Strong knowledge of Microsoft Office Suite (Word, Excel, Outlook)
- Experience with CRM software is an advantage
- Professional appearance and strong interpersonal skills
- Ability to work in a fast-paced corporate environment.
Method of Application
Interested and qualified candidates should send their CV and Application to: gradokonnects@gmail.com using the Job Position as the subject of the email.