Receptionist at Sigma Consult – Radiology Hospital
- Location: Lagos
- Job Type: Full Time
- Salary: ₦150,000 – ₦180,000 Monthly
About the CompanyÂ
Sigma Consult is a key player in business consulting and advisory services within Nigeria with focus on the healthcare industry. We bridge gaps between inputs and outputs thereby increasing the productivity of its clients.
Job Summary of the Receptionist at Sigma Consult
- We are currently seeking an experienced and professional Receptionist to join our front desk team at a leading Radiology Hospital in Ikeja, Lagos.
- The ideal candidate must have extensive prior experience in a radiology or diagnostic imaging environment, with a strong understanding of patient flow, scheduling systems, and radiology terminology.
- This position plays a critical role in delivering excellent patient service and ensuring the smooth daily operation of the front desk.
Key Responsibilities of the Receptionist at Sigma Consult
- Patient Interaction:Â Greet patients and visitors warmly, provide clear information, and respond to inquiries with professionalism and empathy.
- Record Keeping:Â Accurately verify and update patient demographics and ensure seamless registration into the radiology system.
- Scheduling & Appointments:Â Coordinate and manage radiology appointments, liaise with referring physicians, and ensure accurate exam scheduling.
- Data Entry:Â Enter and maintain precise patient and examination data in electronic health record (EHR) systems.
- Administrative Tasks:Â Handle incoming calls, manage patient invoicing and billing, and support administrative functions.
- Customer Service:Â Deliver outstanding service to patients, physicians, and internal teams, promoting a positive patient experience.
- Reception Area Management:Â Maintain a clean, organized, and professional reception area that reflects the standard of care provided.
Key Skills and Qualifications for the Receptionist at Sigma Consult
- Communication:Â Exceptional verbal and written communication skills for interacting with patients, staff, and clinicians.
- Customer Service:Â Demonstrated ability to provide friendly, efficient, and patient-centered service.
- Computer Proficiency:Â Skilled in using medical software systems, EHR platforms, and Microsoft Office tools.
- Organizational Abilities:Â Strong multitasking and organizational skills to manage schedules, calls, and documentation.
- Basic Billing & Accounting:Â Working knowledge of invoicing, patient payments, and billing systems.
- Work Under Pressure:Â Ability to remain composed and effective in high-volume or time-sensitive situations.
Educational Qualifications
- Bachelor’s Degree (BSc) in Business Administration, Mass Communication, or a related field is required.
- Additional certification or diploma in Medical Office Administration or Medical Reception is a strong advantage.
Industry Experience (Essential)
- Must have at least 2–4 years of hands-on experience working in a Radiology, Diagnostic Imaging, or similar medical facility.
- Familiarity with radiology-specific scheduling systems and terminology is critical.
- Experience Required: Minimum 2–4 years in a Radiological or Diagnostic Imaging setting.
Benefits
- Competitive salary within industry standards
- Health and wellness support (where applicable)
- Career development opportunities within a reputable radiology practice
- Supportive and structured working environment
- Performance-based growth and advancement potential
- Exposure to a modern, technology-driven healthcare setting
Why Join Us?
- Join a respected radiology hospital known for excellence in patient care
- Be a key part of a collaborative and professional medical team
- Build your career in a specialized and rewarding healthcare environment.
