About Boxify Logistics
Boxifynow is Nigeria’s leading one-stop solution for all your Xpress deliveries, Freight Logistics, warehousing /Fulfillment and professional service needs.
We are Nigeria’s leading food and professional services delivery online platform.
Our innovative platform caters to all your needs at your doorstep, encompassing a wide range of products and services, including food, medical care, beauty, laundry and cleaning services; as well as a nationwide courier services.
Location: Abuja
Job Type: Full-time
Salary: ₦50,000 – ₦100,000 monthly
Summary of the Customer Service Representative Role
- Providing introductory information to prospective and new customers
- Ensuring that consumers are satisfied with products or services by handling complaints and inquiries
- Following up with clients or customers by phone or email to check that they’re still satisfied with their purchases
- Letting patrons know about additional products or services that might benefit them
- Determining the quickest, most effective ways to answer a client’s or customer’s questions
- Escalating queries and concerns, when necessary
- Troubleshooting common issues with products or services
- Working with a team of CSRsand other departments to find appropriate solutions to problems.
How to Apply
Interested and qualified candidates should forward their CV to: [email protected] using the position as subject of email.