Are you a passionate communicator who speaks Efik, Ejagham, and English fluently?
Do you reside in Abuja and are seeking an exciting opportunity to join a dynamic customer support team?
We are hiring Call Centre Agents to join our vibrant customer service unit!
About the Role
We are seeking enthusiastic, driven, and articulate individuals to provide outstanding support services to our clients.
As a Call Centre Agent, you will serve as a liaison between the company and its customers, handling inquiries, resolving issues, and ensuring a seamless customer experience through telephone communications.
This role is perfect for individuals who thrive in fast-paced environments and are looking to make a positive impact using their multilingual skills.
Key Responsibilities
- Handle incoming and outgoing calls to assist customers with their inquiries and issues.
- Communicate fluently in Efik, Ejagham, and English.
- Maintain accurate and up-to-date customer records.
- Deliver exceptional customer service by actively listening, understanding customer needs, and providing timely solutions.
- Work efficiently within a team to meet performance and service goals.
- Uphold the company’s core values and maintain professionalism in all communications.
Job Requirements
- Location: Must be based in Abuja.
- Language Proficiency: Must speak Efik and/or Ejagham fluently, in addition to English.
- Residency: Applicants must reside in or around Wuse 2, Mabushi, Jabi, Utako, Wuse 1, Jahi, or Gwarinpa.
- Education: Minimum of OND qualification.
Skills:
- Excellent communication skills (both written and verbal).
- Strong interpersonal skills with a positive and energetic attitude.
- Ability to work effectively in a fast-paced and target-driven environment.
- Prior experience in a call centre or customer service role is an added advantage.
Salary & Benefits
- ₦80,000 per month
- Professional development and on-the-job training
- Opportunity to be part of a growing team making a real impact
How to Apply
If you meet the criteria and are excited about joining our team, register via the link below
