Customer Service Officer at Traydah Global Resources Limited

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Apply for the position of Customer Service Officer at Traydah Global Resources Limited!

Traydah is an online platform where users sell digital assets for naira.

Customer Service Officer:

  • Job Type: Full Time
  • Required Qualification: BSC/HND/BA
  • Category: Customer Care
  • Location: Oyo | Nigeria
  • Salary: N150,000 Monthly

Job Details:

  • We are seeking a dedicated and proactive Customer Service Representative to join our dynamic team in Ibadan.
  • The ideal candidate must live near Eleyele or Dugbe, be between 20 and 25 years old, and possess intermediate computer skills.
  • This role requires a commitment to providing exceptional customer service and the flexibility to work 12-hour rotational day and night shifts.

Responsibilities

  • Handle customer inquiries and complaints via phone, email, and chat.
  • Attend to customers’ online transactions.
  • Resolve customer issues promptly and effectively.
  • Keep records of customer interactions, transactions, comments, and complaints.
  • Communicate and coordinate with colleagues as necessary.
  • Follow organizational procedures, guidelines, and policies.

Job Requirement:

  • First Degree or equivalent.
  • Must reside in Ibadan, preferably near Jericho.
  • Age between 20 and 25 years.
  • Intermediate computer skills, including proficiency in MS Office.
  • Excellent communication and interpersonal skills.
  • Ability to work a 12-hour shift.
  • Willingness to work rotational day and night shifts.

Salary: N150,000 Monthly.

How to Apply

Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail

Application Deadline: April 28, 2025

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