Customer Engagement Executive a met House of Tara International – Customer Service Executive
- Location: Lagos
- Job Type: Full Time
About the House of Tara International
Set up in 1998, House of Tara is a pioneer in the beauty and makeup industry in Nigeria and Africa as a whole and a trailblazer in the areas of retail, distribution channel management and education.
House of Tara pioneered the bridal make up profession in Nigeria in 1998, and launched the first bridal directory in Nigeria in 1999, facilitated the first-ever series of bridal seminars in 2000.
It established the country’s first make up studio and make up school in 2004 and launched the Tara Product line, a brand that promotes ethics and ethnicity, by empowering young women for economic independence without moral compromise.
Job Summary of the Customer Engagement Executive at House of Tara
- Are you passionate about customer satisfaction and beauty?
- Do you have a flair for communication and problem-solving?
- Join House of Tara International, a pioneer in the beauty and cosmetics industry, as we seek to recruit a Customer Service Executive to be the voice of our brand and ensure every customer interaction is delightful and memorable.
Key Responsibilities – Customer Engagement Executive at House of Tara
- Respond promptly and professionally to customer inquiries via phone, email, and social media.
- Handle product inquiries, complaints, and feedback with tact and empathy.
- Resolve customer issues, process orders, and provide relevant information.
- Maintain detailed and accurate records of customer interactions.
- Collaborate with retail and operations teams to ensure seamless customer experience.
- Uphold the brand’s reputation by delivering world-class customer service.
Requirements
- Minimum of HND or B.Sc in any relevant field.
- At least 1–2 years experience in customer service or related role.
- Excellent communication (written and verbal) and interpersonal skills.
- Ability to multitask, prioritize, and manage time effectively.
- Familiarity with CRM systems is an added advantage.
- Passion for beauty and cosmetics is a plus!.
Apply Here – Customer Engagement Executive at House of Tara