ECOWAS Professional Certification in Customer Service

Are you a practicing Customer Service/Experience person? Or looking to start a career in:

  • Customer Service/Experience
  • Virtual Assistant

Applications are now open for 2024 ECOWAS Professional Certification in Customer Service.

Obtain a professional certification in customer service and become a Certified Customer Service Professional (CCSP) this October at the 2nd diet for 2024 of the:

ECOWAS Professional Certification in Customer Service by West Africa Association of Customer Service Professional – WAACSP. 

About the Program

The BCCS program is a 5 modules CS/CX ONLINE certification license course globally accepted for customer service jobs.

Aside the 5 modules CS certification, there is also a:

  • Practical session on CRM.
  • Practical session on Virtaual Assistant (VA) fundamentals.

With separate certificates issued for this 2 practical class programs.

So attendees who get to participate and complete the program gets 3 certificates for 1 program.

Details: 

Date: October 31st – November 9th

Mode: Online (everything about this course is 100% online)

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